iHEAR devices can be programmed using a Programming Kit (sold separately) and the iHTUNER application. A Programming Kit can be purchased from our online store and the iHTUNER application is available for download through your iHear Account. Using the Programming Kit and the iHTUNER software, you can program your device according to your perceptions for loudness, speech clarity and intelligibility for male and female voices, as well as music.
Our Customer Support team will happily walk you through any of these steps should you need assistance: 1 (844) 443-2744 or firstname.lastname@example.org. Customer Support is available Monday through Friday, 8 AM to 6 PM (Pacific Standard Time).