Customer Reviews - iHEARMAX

With minor/moderate hearing loss, I was facing a $4750 price tag for hearing aids recommended by my ENT and audiologist. I did some research and found iHearMedical. Intrigued by the option of tuning my own hearing aids, I decided to take a chance and purchase a pair of iHearMax hearing aids.

I have worn my hearing aids full time since the first day I got them, and I’m 100% pleased. I believe they represent a major breakthrough/paradigm shift in hearing aid price and performance, as iHearMedical claims. These are not cheap toys or Personal Hearing Amplification Devices (PSAD’s) – they are professional quality programmable hearing aids at an extremely low price.

Based on my success, I purchased a pair as a gift for my sister (moderate hearing loss) and worked with my brother in law (moderate hearing loss) to get him a pair. I helped both of them to choose tips and tune them. All 3 of us are now successfully wearing the iHearMax hearing aids with outstanding results.

Being technically oriented, I thought I wanted all the bells and whistles available in more expensive hearing aids (such as Bluetooth integration and remote control). Based on my experience, I’ve concluded that these features are not important. Wearing my iHearMax hearing aids, I can use the phone and watch TV perfectly, while I couldn’t before. They are easily adjustable to different programs (for noisy environments) by pushing a button.

A few points that may help:
1.THE TUNER IS A MUST: The tuner and the ability to customize these hearing aids is critical. Without the tuner, the hearing aids may help a bit, but they will not be customized to your specific hearing loss, as hearing aids from an audiologist would be. With the tuner, you will get results as good as you would get from high priced hearing aids.
2.SELECTING THE RIGHT TIPS IS TRICKY: The tips come in different sizes, some vented and some not. The size and venting are critically important and need to be proper for your ear canal size and your type of hearing loss. I had several phone calls with the extremely helpful iHearMedical Support team to get this right for all 3 of us.
3.GET HELP IF NEEDED: You will need some dexterity to handle these or any hearing aids. They are small and need to be cared for. You will need some familiarity with computers and small electronics to use the tuner. If you don’t have these basic skills, get help for about an hour from someone who has them.

love these things!
I'd been wearing an expensive audiologist supplied hearing aid in one ear for several years and was pretty happy with it. It was a Bluetooth compatible device with an app that let you make adjustments to the aid which was great while it worked.That feature failed after a year or so and was the only way to make adjustments.
After a few years we moved about 6 hours away from the audiologist so I could no longer get free adjustments. A new audiogram showed that the hearing in my bad ear had gotten worse, plus the good ear was going downhill. I took the aid to an audiologist who carried the same brand and got some adjustments but they were entitled to a fee for adjusting an aid that they hadn't sold and that was pretty costly. This wasn't going to work for the long term.
I started doing some online looking. I tried two different non prescription hearing amplifiers which amplified alright, but they amplified all noise as well as what I wanted to hear. In many situations they made my hearing worse. They were also bulky and uncomfortable to wear.
Somewhere along the way I came across the iHear devices online. Hearing aids that I could program myself? I had to know more. I had a ton of questions and I bombarded the customer service people with them, pretty much making myself a pain in the butt. Nonetheless they patiently answered all of my questions patiently and fully. I sent them a copy of my most recent audiogram and they frankly told me that their devices could likely help my hearing, but not completely and perfectly due to the severe high frequency loss in my right ear. They made clear that they wouldn't help my right ear tinnitus, which I already knew. The iHear return policy is good, and I would surely know if the aids suited me within that time. I ordered the pair of iHear Max, the hearing test, and the programming kit,all for less money than my single audiologist hearing aid. The iHear techs programmed them as best they could based on my audiogram.
When everything arrived I was super impressed as soon as I opened the boxes. The devices are really tiny- smaller than my expensive model, and they look and feel just as well made.The packaging and printed materials are totally professionally done and are very informative and easy to understand. I put in some batteries and fired them up. Amazing! Know the feeling and sound when you have water in your ears and then it finally comes out?That's what this was like. I realized for the first time how much I was missing from my good ear. As the iHear people had told me, my bad ear did not show as dramatic an improvement but it was still pretty impressive. Easily as good as my high priced model. With both in place I was hearing things I hadn't heard in years. Over the next several days I wore them in many different environments: a noisy restaurant, a dinner theater show, outdoors, driving in the car,listening to music, a live Celtic music concert, etc. Between the four different settings of the hearing aids I was able to find a setting for just about any situation.I decided to wear them as is for the time being.
After about a week I took the hearing test which is necessary before you use the programmer. The kit comes with a calibrated set of earphones and works like a simplified online version of an audiologist's test-a series of beeps and tweets of different frequencies and volumes played in each ear. Then I was able to attach my hearing aids to the programming device and the programming app programmed each hearing aid to best match the hearing test results. After that, they worked even better for me. The programmer lets the user control the levels of various frequency bands which are labeled in layman's terms like “womans soft voice”, “man's voice,loud”etc. These can then be programmed into the aids.I will probably go back into the programmer again and play around with some of these levels, since I like to tinker, but just as they are programmed right now, they suit my needs very well.
A great many people who need hearing aids are older folks on a fixed income,as I am. Custom audiologist supplied hearing aids are a huge investment and quite out of the reach of many people,especially seniors. The whole kit and caboodle from iHear cost less than half what the cheapest professionally fitted hearing aids would cost(Costco). If you or anyone you know is in the situation I was in, I'd strongly suggest that you consider these fine hearing aids from iHear. I don't think you can go wrong.

Great value, my hearing seems almost normal again.

Getting better as I use it.

I got the Diva and I'm very satisfied. They are better than the aids i had thru an audiologist. Came preprogrammed as i emailed them my test results. Ordered them on a Friday and got them on the next Tuesday. Audiologist wanted $4000 for a pair and this pair was $999 with the works including a programming kit so, as my hearing gets worse, I can adjust them. Very happy!

My comments apply to the sales and technical support for IHear Medical. I am living out of the US and as of now unable to purchase the iHear Max due to legal and technical limitations. That said, I have been having a discussion with iHear on the appropriateness of their hearing aid for my hearing loss, which is asymmetrical and profound in one ear. They have been very patient with my questions and helpful with their answers even though I am not a current user of their device. My next hearing aids will be my fourth time though and I am encouraged that this company is committed to offering a high quality hearing aid at a reasonable cost. If their hearing aid and service after the sale is as good as their service before the sale, it has to be very good. They have never tried to push sell me something but have been willing to help me. Thank you iHear Medical.

These are very nice hearing aids, comfortable and easy to work with. The hearing aids are new, and I am still getting used to them. However, the hearing aids have already helped me tremendously. The hearing aids were within my budget. The supplies are reasonably priced. And the customer service folks at Ihearmedical are awesome! Helpful, friendly, and courteous, very patient with all my questions. Yes, I would recommend Ihearmedical to my friends. In fact, I already have.

After merciless pestering from the family, I went into a local hearing center and came out with a set of top end aids, a new credit card with $6,500 balance, and a 30 day return period. Then I did exhaustive research of the internet, big box stores, and other local centers, I decided to try iHear Max. Boy, am I glad I did. Delivery was fast, the devices seem well made, and support has been exceptional. After the initial test, Rene' recommended initial settings and I programmed them in. It was a little tedious at first, but fun. Over three months I've made two minor adjustments. Now I'm hearing like a teenager, especially enjoying music again. And the credit debt is gone!

Superior to my $5000 previous aids. The self tuning us a big plus. Better than I expected and the support has been excellent. I am very satisfied with my purchase.

I have used hearing aids in the past and have not liked their performance or fit. The iHEAR Max so far is the best performing hearing aids I have used. Setting up and programming was a breeze. Hearing is wonderful. Love the fit.Many extras ie: programming , fit, battery changing fast and easy. Love my new aids!!

Before I ordered I was tested at Costco and their hearing aids were $2,700 for the ones they recommended it. I've been found out about this company I hear. You can do your own test but instead I paid an extra hundred dollars and sent them my test from Costco so when my hearing aids arrived they were already set up. I put them on and never look back. I understand it supposed to take a long time to adjust your hearing aids. However I had no adjustment needed with these I heard perfectly with no problems except the first two days hearing my own voice sounded funny. I Am 1000 percent satisfied.